The BATA GROUP is one of the world's leading manufacturers and retailers of quality footwear. A global company with more than 30,000 employees, over 5,000 stores in more than 70 countries worldwide, Bata has been providing the best shoes at the best value for money, backed by unparalleled service, for more than 120 years. Since its founding in 1894 by Thomas Bata, the Company has consistently demonstrated its commitment to responsible and innovative business models in the belief that capital is not just money, but, above all, people, knowledge and core values. Today, Bata's pioneering principles enable the company to adapt quickly to market changes. It also continues Bata's long tradition of being sensitive to cultural and national differences and enables it to function proudly as an inclusive company in every country in which it operates.

DESCRIPTION OF THE ROLE

We are searching for a Junior Omnichannel Back Office that support the BATA Omnichannel Team in the management of activities related to DOS.

The Junior Omnichannel Back Office will have the opportunity to support the team in ensuring operational management between HQs and the stores. He/she will supports in the essential back office functions and will contribute to the smooth operations and success of the Omnichannel strategies. The role requires attention to detail, strong organizational skills, and the ability to collaborate effectively with different teams.

KEY CHALLENGES

• Support in the communication with DOS, both Italy and Spain
• Support in the website management in terms of updating stores opening hours, extraordinary openings/closings and Click&Collect management – DOS, both Italy and Spain
• Support in the management of Google My Business: updating of timetables, extraordinary openings/closures
• Support in the management of online orders activities (Radial): enabling/disabling Fulfilment and Click&Collect in relations to various issues and following store openings/closings/renewals
• Delegations to Store Manager for C/C meetings
• Compiling and communicating in the counter Shopper Track
• Support in the management of contracts (addendum) and insurance
• Support in the collection of bip signatures, overdraft cards for new shop openings

·University in progress or Degree, preferable Communication or Language courses

·Italian

·Good knowledge of English

·Basic knowledge of Spanish

·Good knowledge of Excel

·Delivers in consistent way following his department priorities, respecting the deadlines

·Relates well to all kinds of, up, down and sideways, inside and outside the organization

·Precision and order skills

·Organization

·Flexibility

LOCATION:

• Limena (PD)
• Possibility of working in Smart Working for part of the week after an initial on-site training period